Wednesday, February 15, 2017

LGU +, Incheon Airport Roaming Center customer satisfaction for three consecutive years No. 1



[Korea ohahreum financial newspaper reporter] LG U + has said dwaetdago three consecutive years ranked first in the satisfaction survey results of the evaluation Incheon International airport users roaming services.

LG U + recorded the highest score in all evaluation items such as staff services, products, service, store environment, especially the staff service entries received scores close out a 'quick and accurate business processes.

Considering the characteristics of the airport to the roaming service subscription, fees consultation, convenience goods rental, etc. should be treated within the customer's RDC procedure schedule, LG U + operates the largest number of nine roaming Desk of my Yitong three four Incheon International Airport Fast It has created a business process environment.

Also roaming the work building the airport roaming dedicated computer system that can process a one-stop stylized significantly reduce business process-hour customer airport arrival and while roaming booth location, also provide airport users Character information service that can receive roaming It raised satisfaction.

Staff satisfaction items as well as items in the product service satisfaction showed that earned high marks for providing roaming services in 239 countries, most of the domestic carriers.

Customer satisfaction surveys are carried out every half year hosted by Incheon International Airport Corporation to improve customer service and sound business airport in order to establish a commercial facility, announce one days to interview the airport guests. LG U + has recorded three consecutive years since 2014 in this investigation.

Meanwhile, LG U + is conducting a promotion offering a free data roaming for customers traveling convenient. The LG U Plus Home page Accommodation Booking 'booking dot com "companies free access to a partner property provides an basic fee ₩ 11,000 smart roaming data plan to a customer using a (one total amount more than 10 million) in the.

LG U + device geurupjang jowonseok Managing Director "We have further improved planning and customer satisfaction continue to release differentiated roaming products," he said "customers leave for abroad, will take the lead in building the best roaming services to create a comfortable and pleasant memories on the road." he said.



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