That [South Korea goyounghun financial newspaper reporter] KB KB Securities Securities Customer Panel "KB Star Messenger" Held the first ceremony said 20 days.
'KB Star Messenger is a customer panel system composed of active customers in the rich and opinions put forward financial products investment experience, were selected through a public offering customers 10 people.
KB Securities wichokjang awarded to 10 customers a day selection panel and embarked on a full-fledged "KB Star Messenger operations. It will perform the proposed activity on the basis of experience with the products and services throughout the next four months, including the evaluation of financial instruments of securities through a KB activity during the panel, activating non face-to-face channels.
In addition, customers such as KB securities held in the main branch is hosting the awards for activity costs support and excellent suggestions ∙ activities to facilitate the "KB Star Messenger 'operations, so you can hear merchandise sales after direct customer feedback customer target customer conference It is preparing a variety of plans to strengthen communication with.
Meanwhile, KB Kookmin Bank KB Insurance are each "KB tribune 'and' hope KB supporters' activities. KB Securities also this "KB Star Messenger launched into thinking like a customer for financial consumer protection and is expected to continue to consistently expand into the activities going improve the problem, and plans activities with the future of KB Financial Group subsidiaries Customer Panel collaboration between is.
One day yungyeongeun president attended the ceremony said, "will do my best to practice it forward 'KB Star Messenger" strongly reflects the customer's loving advice and valuable feedback through customer satisfaction management activities. "
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