[Korea before lower cervical financial newspaper reporter] discloses an intelligent consumption management Shinhan Card Services' FAN Pei bots.
Shinhan Card has officially opened in Artificial Intelligence consumption management services 'FAN Pei bots' to 'Shinhan FAN' app that analyze, manage customer consumption, said Thursday.
'FAN Pei bot' has undergone a learning process for elaboration proceed to analyze consumption patterns for six months with a pilot service for employees since last September.
'FAN Pei bots' AI makes the first choice depending on the item you want to manage the customer's card usage. For example, it lets sets the date placed first item if AI is automatically sorted by the consumption history for dating topics such as 'cinema', 'family restaurant', 'Amusement Park'. Through the analysis and study of the customer spending, consumption items classified produces grasp the consumption history for dating topics.
Setting a budget can check each item check your budget to spend about day-to-day usage of the card, you can see the detailed expenditures.
My five sectors Promoter personal life was also the radius and the local restaurants with recommendations.
In the main living area restaurants, cafes, customers and their gender and similar age customers often visit for Bakery / Desserts, delivery / snack, beauty industry can be a merchant payment confirmation.
If you travel between a business or a specific region, it also provides services like restaurants that locals and travelers to use a lot of restaurants to go to a lot of city / county each gender / age group.
Shinhan Card also aims to introduce artificial intelligence in all areas of service, led by the 'FAN Pei bots.
Do not wait for customers to time telephone counseling focused introduction to the possible chaetbot natural language processing to real-time consultation, and artificial intelligence, such as by applying a calendar function provides a personalized service tailored to the customer's schedule and spending patterns the sector plans to take advantage of the increasingly expanding.
Imyoungjin Shinhan Card said "This time we expect the 'FAN Pei bots' to the customer's rational act 'consumption management assistant' to help the consumer make it sufficiently introduction" and "digital environment throughout the service all areas in the future to provide our customers through the top screen 'digital First (digital fisrt)' strategy said it will continue to provide more differentiated customer experience and value. "
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