Had a [South Korea Busan = bakminhyeon financial newspaper reporter] BNK Financial Group (Chairman Seong Sehwan) Busan Bank over the past seven days, the second group BNK Busan Bank customer panel 'ceremony at Busan Bank.
Busan Bank operates a customer panel system since 2016 to strengthen financial consumer protection and customer-oriented management. Second phase final customers panel 15 people were selected through a document screening and interviews in March last year.
They come out to play a role that offers presented comments on the planning and development of new products eight months to November, and various improvements to existing products such as branches and services, banking processes, systems requirements.
For the last year, first term customers operating panel, improvements to various opinions and was also reflected in the actual product contents.
Banks specializing in the sale of mobile Pusan Bank, the bank thumb '' My pockets Ron (minus bank account) has been released is strongly suggested to reflect customer feedback panels are involved in product development. In addition, they have also adopted the proposed comments like deposits, cards.
Busan Bank gwonmihui buhaengjang in ceremony (Financial Officer Consumer Protection oversees) is to "continue to different opinions of plans to actively reflect to the banking business of the Customer Panel," "improve customer panel system each year, take advantage to develop to communicate the window of the customer we nagagetda, "he said.
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