[Hyomun financial newspaper reporters standing in South Korea - Hyundai Motor said to reflect the commercial customer characteristics using the vehicle to the 5th business, it has officially opened quickly and the 'Loyalty Center to build an effective response system.
After starting in January pilot program to establish an emergency response system optimized for customers Loyalty Center opened officially corresponds to customers through professional counselor with over 10 years of experience from Hyundai Motor's commercial sector for excellent service quality .
Hyundai has gathered many opinions and complaints received by the Customer Loyalty Center on a regular basis' VOC (Voice Of Customer: voice of the customer) Improved Council plans to draw business to improve the customer is the center open for.
Roadside assistance, vehicle maintenance, purchase inquiries such as commercials for clients that require consultation regarding the Hyundai commercial vehicles will call the commercial customer centers △ roadside inquiries, times 1 △ vehicle maintenance and purchase inquiries, select the No. 2 can connect with an agent Do.
Hyundai officials said "commercials are a means of livelihood of the customer, are important elements respond quickly when problems occur, he said, through a commercial Us Hyundai will do our best for the safety and convenience of a commercial vehicle customers."
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