He said hold [Korea sinyuncheol financial newspaper reporter] KB citizens 'Quaternary KB tribune' ceremony in six days Yeouido headquarters bank (Bank Yun Jonggyu).
Has been operating since 2014 on KB tribune is to reflect the vivid feedback from our customers as a representative customer panel system of KB Kookmin Bank out improvements to products, services and processes of the bank from the customer perspective.
Quaternary KB tribune recruitment is conducted in February showed a highly competitive rate of 11 1 Final 10 people were selected through the primary screening and secondary documents interview.
Quaternary customers are starting to see the beginning of 4 KB tribune topics for a total of six months from April to October Activities ceremony, it will deliver the voice of the scene through the product / service experience, interviews and Internet research, etc. KB Kookmin Bank plans to further expand its customer focus and aggressive action reflected in the improvement tasks derived from this process in the banking business.
KB Kookmin Bank official said, "KB tribune through the voice of the scene is passed, substantially going to make a difference for the customer to experience," said, "Chapter (場) customer-driven business engagement with KB tribune constantly made'll go, "he said.
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