[Korea sinyuncheol financial newspaper reporter] Shinhan Bank customers should reserve in advance the necessary work and trial operation targeting 55 branches a "service appointment" to support the branches in accordance with the advice any time you said yesterday.
Previously, after there was a hassle to have to handle, wait until the order to disconnect if a lot of branches in the waiting customers saddlecloth work, and now the customer trading, Shinhan Bank prior application to work you need a mobile and set visit with visiting hours It was able to quickly and accurately handle the task.
If the customer trading, Shinhan Bank can apply for anyone in the mobile banking app 'S banks' and if the point at which you want to visit prior notice to the documents required to assign staff counseling services, and reaffirms the schedule. When you visit the branch at the time a customer confirmation of reservation status, etc., and it is possible to directly sequence daegipyo counseling.
Up to a variety of asset management services and loans, including possible new services are deposits, retirement planning through a "service appointment" and may be subject to change depending on the situation, while the branch pilot period.
Shinhan Bank said, "The development of sustainable new services to improve the convenience of customers through the appointment service will go after the customer satisfaction first phase of the above banks," and "future services by leveraging customer relationship management system to analyze the reservation service usage patterns will improve and significantly expand its branch carried out, "he said.
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