[Korea before lower cervical financial newspaper reporter] The Financial Supervisory Service to expand the offering beneficial financial information to consumers, public finance Product Key FAQ civil cases that occur frequently consuming step in the overall financial consumer information portal FINE.
FSS FSS training center in the first floor 3 pm 24 days held the 'Year 2017 Financial Consumer Protection financial sector supervision sessions', told reporters.
Jinungseop Financial Supervisory Service is' improvement to find a finance company irrational points themselves, given the financial environment changes such as the emergence of smart Schumer and effort, it is important to innovate to meet the new environment and customer needs, said "regulators also consumer financial education and nagagetda expanding to provide information to and protecting financial consumers' she said.
To this end, the Financial Supervisory Service is planning to improve the unhealthy and unfair business conduct regular surveillance in order to establish a sound business practices branch.
Bank beat, regular monitoring plans to branch units for the loans related to recruitment unfair business lines and build medium and large corporate insurance agency to develop a permanent monitoring system and a small insurance agency subsidiary constant monitoring indicators.
To enhance customer satisfaction areas and plans to deploy additional year professional civil station within 40 names to support the FSS. FSS is expected to be a complaint satisfaction becomes a faster response is possible with careful handling of complaints by the local financial consumer complaints specializing station placement.
Opinions and recommendations of the industry as discussed in this presentation is expected to be strongly reflected in the next coach. Inspections, future plans to arrange a place for ongoing communication as a finance company.
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