The [financial newspaper stand hyomun Korea News] Kia Motors begins the real-time customer consultation services using KakaoTalk first in the industry. Kia 1 October, through an MOU with cacao open the K-PLAZA (communication pages) and KING CAR (plus a friend) and through Kakao Talk, as part of its efforts Kia enlarged to communicate with customers: 1 counseling said that starting the service two days.
The more gotta extend the runway at the start KakaoTalk counseling services customer service phone that was accomplished only by focusing on existing counseling and other services for the Kia overall, sales are expected to be more comfortable and easier.
Kia KakaoTalk counseling services can easily contact details in real-time questions to the agents via the 'KakaoTalk consultation' menu at us, Kia's homepage. Another customer handsets in KakaoTalk Plus Friend (KING CAR) or yellow ID (KIA us) was added to a Friend 1: 1 to receive counseling services.
KakaoTalk take photos or screen shots during the consultation can be sent to the agent to quickly grasp the situation, answers and backwards customer customer service satisfaction through Kakao Talk Counseling Services're also able to provide image guidance and links to help you understand the consultation the outlook is even higher.
Kia officials "want to go further reach more easy and convenient for customers industry was the first to start KakaoTalk counseling services" and "Kia will continue together with customers to communicate with constant effort and sincerity to expand communication channels with customers, Kia he said it would take shape the future. "
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