Kia, KakaoTalk real-time customer service begins service

The [financial newspaper stand hyomun Korea News] Kia Motors begins the real-time customer consultation services using KakaoTalk first in the industry. Kia 1 October, through an MOU with cacao open the K-PLAZA (communication pages) and KING CAR (plus a friend) and through Kakao Talk, as part of its efforts Kia enlarged to communicate with customers: 1 counseling said that starting the service two days.

The more gotta extend the runway at the start KakaoTalk counseling services customer service phone that was accomplished only by focusing on existing counseling and other services for the Kia overall, sales are expected to be more comfortable and easier.

Kia KakaoTalk counseling services can easily contact details in real-time questions to the agents via the 'KakaoTalk consultation' menu at us, Kia's homepage. Another customer handsets in KakaoTalk Plus Friend (KING CAR) or yellow ID (KIA us) was added to a Friend 1: 1 to receive counseling services.

KakaoTalk take photos or screen shots during the consultation can be sent to the agent to quickly grasp the situation, answers and backwards customer customer service satisfaction through Kakao Talk Counseling Services're also able to provide image guidance and links to help you understand the consultation the outlook is even higher.

Kia officials "want to go further reach more easy and convenient for customers industry was the first to start KakaoTalk counseling services" and "Kia will continue together with customers to communicate with constant effort and sincerity to expand communication channels with customers, Kia he said it would take shape the future. "





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Kia Car Rental Customers Traffic Accident Prevention Campaign

[Korea's financial standing hyomun newspaper reporter] conducted a Hyundai and hand 'accident prevention' campaign to car rental customers to Kia, Kia Motors group prior to the 1st of traffic accidents.

Kia Motors was planning a campaign to reduce accidents caused by the same guidance on the rental rate of traffic accidents and safe driving executory or bad driving habits of car rental customers to target points to 8.5 times higher than in privately owned vehicles.

First, when the method of safely driving and accidents over the sale of vehicles simply used to target hunger rental customers visit the office and branches nationwide to proceed with the event, including tips on how to inform the process it. Following is scheduled to rental payments, the customer is "Safe Driving Guide 'with the vehicle ripeulritreul time to receive and guide the vehicle ventilation attention to safe driving.

During the rental period the customer to operate a vehicle traffic accident plans to send a text message guide for frequent weather or the season, the type of accidents contributed to traffic accidents Prevention of customers.

In addition, Kia will strive for when there is an accident car rental customers to send "traffic safety guidebook 'to emphasize the importance of safe driving for our customers once again and prevent recurrence of the accident.

Kia Motors said, "Kia customers and beyond mere trade relations continue to communicate and aims to be the companion of life bears a relationship" and "continue Kia's regular customers compared to a traffic accident incidence is 8.5 times more accidents in many rental customers for prevention, he said "accident prevention" campaign as well as will work in a variety of ways. "

Customers want specific information about this program "accident prevention" campaign is when you call the Kia branch or customer service center.





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Copyright ⓒ Korea's financial newspaper & FNTIMES.com